Policy
1. Information We Collect
- Personal Information: Name, email address, phone number, company name (when submitted through contact forms or scheduling tools).
- Technical Information: IP address, browser type, device, referral source, and usage data via cookies or analytics tools.
- Communication Data: Any messages, inquiries, or feedback sent to us via contact forms, email, or chatbot.
2. How We Use Your Information
- To respond to inquiries or messages you send us
- To provide and improve our services
- To analyze website usage and improve user experience
- To send occasional updates or offers (only if you opt-in)
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data based on:
- To provide and improve our services
- To analyze website usage and improve user experience
- To send occasional updates or offers (only if you opt-in)
4. How We Share Your Data
We do not sell your data. We may share it with trusted third-party services such as:
- Hosting providers (for site uptime and security)
- Analytics tools (like Google Analytics)
- Scheduling or form services (like Contact Form 7)
5. Cookies
We use cookies to:
- Understand how visitors use our site
- Enhance performance and user experience
- Track basic analytics
You can manage cookie preferences through your browser settings.
6. Your Rights
If you are an EU or Serbian resident, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise any of these rights, contact us at CONTACT.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Security
We take data security seriously and implement measures to protect your data against unauthorized access, alteration, or loss.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, you can reach us at: